|
|
|
|
|
So close... yet so far |
October 24, 2023 |
Reviewer:
Travis Talbot from Gilbert, AZ United States
|
|
Autotops Direct had the opportunity for a 5-star rating. But in the end, unfortunately failed to deliver. I purchased a replacement top for my 1988 Mercedes 560SL. All went well. The top was good quality, and the installation was as expected. Unfortunately, a few months later while my Mercedes was on the lift, I inadvertently opened the garage door where the garage door opener connecting arm cut my new top... ugh. My fault, I get it. When I ordered another replacement top, I explained my situation and I asked if there was any discount available or at least match my original sale price of 20% off (email discount code) because I was ordering the exact same top because of my mistake. The sales rep said 10% off is the best he could do. If that's the best, I guess I have no choice but to take it. Two days later I get an email offering 20% off any new top... seriously, are you mocking me?! The top was good quality, the customer service was highly disappointing.
Was this review helpful to you?
|
|
|
|
|
|